Frequently Asked Questions

We want your experience with Zenyth to be simple, smooth, and enjoyable. Here you’ll find quick answers about orders, payments, shipping, and returns.

How can I place an order?

Browse our shop, choose the items you love, and add them to your cart. When you’re ready, go to checkout to enter your shipping and payment details.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. You can read more at the Payment methods page.

Do you provide tracking information?

Yes! You’ll receive tracking details within 3–5 business days after your order ships. If free shipping applies and tracking isn’t available, please reach out to us at support@zenyth.site.

When will you ship my order?

Most in-stock items are shipped within 3 business days. You’ll receive an update as soon as your package is on its way.

Can I cancel my order?

Orders can be changed or canceled within 12 hours of purchase. Please contact us at support@zenyth.site.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase. For full details and instructions, please visit our Returns page for more information on how to initiate a return.

Still have questions?

We’re here to help! Visit our Contact Us page or email us at support@zenyth.site — we’ll reply with care as soon as we can.

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