Refunds & Returns Policy

At Zenyth, your satisfaction matters. We want you to feel confident and cared for with every purchase. Please read our policy below for cancellations, refunds, returns, and exchanges.


Cancelling an Order


Refunds

You can request a refund within 30 days of receiving your order in the following cases:

Refunds are not available if:

All products are backed with our 30-day money-back guarantee. Simply contact us through the Contact Us page, and we’ll take care of it.


Exchanges


Returns

If you’re not satisfied with your purchase, you may return it for a replacement or refund. Please note:


Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned if opened, used, or tampered with:


How to Request a Return or Refund

  1. Contact us via the Contact Us page with your order number and reason for return/refund.
  2. We will respond with authorization and instructions.
  3. We will process your refund or exchange once we receive and inspect your return.
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